A: No. PO Box 12987 is a mail receptacle, not a physical office. You cannot visit it. You must ship via postal service.
Genuine Samsung Galaxy devices manufactured for European distribution, including the S23 Ultra and S24 Ultra , often have this address printed in small text on the bottom back of the device.
Is it a secret headquarters? A return center for your broken screen? Not exactly. Let’s break down what this address actually means and how it relates to your device’s most important identifier: the . The Meaning of PO Box 12987 Dublin IE The address PO Box 12987, Dublin, IE is the official EU postal address for Samsung Ireland . Samsung Po Box 12987 Dublin Ie Imei
To understand why this exact combination of text appears on flagship smartphones like the Galaxy S24 and S26 series, it helps to break down each specific component:
: This PO Box is typically the mailing destination for customers in Ireland to send physical documentation (like cut-out barcodes or trade-in devices) for Samsung rewards or cashback offers. You must ship via postal service
unless you are the original sender/receiver. Samsung will only release device-specific information to the registered owner or authorized account holder.
+-------------------------------------------------------------+ | | | SAMSUNG GALAXY | | | | Model: SM-S928B/DS Designed & Engineered by Samsung | | Manufactured in Vietnam | | EU Contact: PO Box 12987, Dublin, IE | | | | IMEI1: 35xxxxxxxxxxxxx S/N: RZxxxxxxxx | | | +-------------------------------------------------------------+ 1. European Union Compliance (The Importer Law) A return center for your broken screen
However, this is standard practice for many global manufacturers. "Manufactured in Vietnam" indicates the physical production facility, while "PO Box 12987, Dublin, IE" is the legal address of the company responsible for the product's sale and compliance in the EU. It's important to note that these addresses are for correspondence only; .
The phrase is a standard regulatory label, not an indicator of a counterfeit product. It signifies that Samsung has established the necessary legal presence in the European Union to sell its products. Your IMEI number, when paired with that address, is a unique identifier for your device.
: Check the original retail box or the back of your device (usually in very small print) for the IMEI barcode. Verification and Support
If your phone is lost or stolen, you can provide the IMEI to your mobile carrier and the police. Your carrier can use this number to blacklist the device, rendering it unusable on any cellular network.