Installation steps (recommended)
Wait 30–60 seconds for Windows Update to search its online catalog.
. Official support for this model ended with Windows 7, meaning dedicated software for call-control buttons (like Mute or Answer/Hang-up) may not work correctly on newer systems. HP Support Community Polycom Communicator C100s Windows 10 Driver
If the proprietary driver results in static distortions, your Windows 10 kernel may conflict with the 2011-era software pipeline. You can alternatively use the device as a standard plug-and-play headset: Open and find the faulty Polycom device. Right-click it and click Update Driver . Select Browse my computer for drivers →right arrow
: While basic microphone and speaker functionalities often persist seamlessly, the integration of physical hardware buttons (Mute, Volume, Answer) requires specialized application hooks no longer supported by modern corporate chat systems. Step-by-Step Workarounds for Windows 10 HP Support Community If the proprietary driver results
Disconnect any other external USB microphones or webcams to avoid conflicts.
: Official community support channels explicitly confirm that code development for this line concluded prior to the launch of modern Windows iterations. Step-by-Step Workarounds for Windows 10 Select Browse my computer for drivers →right arrow
The C100s has two microphones. The new driver utilizes a low-latency DSP (Digital Signal Processing) algorithm to create a dynamic "cone of silence."
The legacy application responsible for managing these buttons is called .
The Polycom C100S has a physical mute button. When the microphone is muted, a solid red LED will be lit on the device itself. If you have no microphone input, press the mute button on the speakerphone; the red LED should turn off.