If your TecDoc subscription has lapsed, the license server may reject your credentials. In response, the application throws the generic "check configuration file" error instead of a clear "license expired" message.
If it works, add an exception for the TecDoc executable ( .exe ) and the database port (usually 1433 for SQL or 3050 for Firebird) in your security settings. 5. Re-register DLL Files
To narrow down the exact file paths or settings you need to modify, could you tell me: What of TecDoc are you currently running? loading data failed check the configuration file tecdoc
How to Fix the "Loading Data Failed, Check the Configuration File" Error in TecDoc
Run the (if available in your installation folder). If your TecDoc subscription has lapsed, the license
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[Web UI Layer] ---> [API Gateway / TecOpenMessaging] ---> [Validation Schema Error] ---> Failure | (Check SDK Version & Tokens) Clean the Local Cache Directories This public link is valid for 7 days
The primary configuration files (such as config.ini , settings.xml , or specific .env files depending on your deployment version) contain data paths, server addresses, and login credentials. If these files are corrupted or modified incorrectly, the application cannot locate the database.
Windows has a 260-character path limit. If your user profile name is long (e.g., C:\Users\Antoine de Saint-Exupéry\... ), TecDoc may fail to write temporary files.