The company maintains a high level of customer satisfaction, frequently highlighting its significant review milestones: Google Reviews : Legate has amassed over 6,000 reviews 4.9-star rating as of late 2025. Key Strengths : Customers often praise the professionalism of installers seamless installation process Product Quality
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The bulk of reviews highlight the technical skill of individual installers and the effectiveness of their signature products like the . legate enterprise pte ltd reviews repack
Numerous established companies in Singapore have a demonstrable track record of positive customer reviews and transparent service policies. While Legate may have an innovative product in its Invisible Grille, the overwhelmingly documented failures in customer service, communication, product quality, and the returns process make it an exceptionally risky choice. Do not let the company's marketing narrative or the appeal of a new product outweigh the clear and consistent warning signals from the customers who have already paid and learned the hard way. Protect your home and your peace of mind by choosing a company that also protects its relationship with its customers.
| Complaint Category | Customer Quotes | Source | | :--- | :--- | :--- | | | A Sales Executive from Tampines North wrote: "Very bad... So far so bad company will change the commission any time" . This is a common complaint about internal sales practices, but it reflects a potential culture that may impact customer service. | Indeed | | Warranty Issues | A reviewer on Trustindex wrote in Dutch, warning others: "Oplichters... Het bedrijf is alleen op geld uit en helpen je totaal niet. Als het mislukt is moet je zelf bijbetalen voor een eventuele 2e behandeling. De garantie bestaat gewoon niet" . This translates to a scathing accusation: "Scammers... The company is only after money and doesn't help you at all. If it fails, you have to pay extra yourself for a second treatment. The warranty simply does not exist." | Trustindex | | Poor Workmanship | A review on the KiasuParents forum regarding "Invisible Grille" installation reported: "We felt the workmanship is rather average... The paint work and finishing are rather substandard..." . This points to potential quality control issues. | KiasuParents Forum | | Customer Service | A review on Amazon.ae (likely a review of a product, but reflecting on the seller) complained of "Very bad communication and bad response to the complaint and manipulate while solving the problem" . | Amazon.ae | | Unreliable & Broken Promises | A complaint on the Better Business Bureau (BBB) style portal stated: "Unfortunately this company does not keep their word or make good on refunds. We were originally told we would get a 10% discount on our bill. Approx $600. Later when we came back to pay ..." . | BBB Profile | The company maintains a high level of customer
While Legate Enterprise is a top contender, companies should:
When looking through compiled or "repacked" online reviews for any major Singaporean contractor, follow these safety steps to protect your renovation budget: While Legate may have an innovative product in
. While your query mentions "repack," this term is typically associated with software distribution (like compressed pirated games) rather than Legate's core business of home security and automation. Customer & Service Reviews