This error typically occurs after approximately 7,000 to 8,000 prints, once the printer's internal sensors determine that the waste ink pads—which absorb excess ink during cleaning cycles—are nearly full. While official service centers provide this reset as part of a physical pad replacement, the Adjustment Program allows you to bypass the lockout at home.
Every time your printer prints, cleans its printhead, or primes its ink system, a small amount of ink is directed into physical sponge pads located at the bottom of the printer. The printer's firmware tracks this usage via a digital counter. Once the counter estimates that the sponges are full, it locks the printer to prevent ink from leaking onto your desk.
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Scroll down the list of options, select , and click OK . Step 5: Check and Reset the Values Check the box next to Main pad counter . Check the box next to Platen pad counter (if available).
Summary
: A standard USB data cable connected directly from the printer to the PC (Wi-Fi resets are not supported).
The printer refuses to execute any print, scan, or copy commands. This error typically occurs after approximately 7,000 to
In the dropdown menu, select the specific USB port that shows your connected printer (e.g., USB001 (L3210 Series) ). Do not leave it on "Auto Selection" if you want to avoid communication errors. Click OK . Step 4: Access Particular Adjustment Mode
Triggers a deep software clean to resolve ink clogging and streaking issues. The printer's firmware tracks this usage via a
Keep the on its default setting (usually ESP or Auto Selection).
What it does